Treating you fairly

Committed to treating our customers fairly

Treating our customers fairly has always been at the heart of how we do business.

However, you may have read about Treating Customers Fairly (TCF) in the press. It’s not a new concept to us as we have always strived to be fair in our dealings with customers. Our independent regulator, the Financial Services Authority (FSA) has put more focus on Independent Financial Advisers demonstrating how they are treating customers fairly.

TCF is relevant at every stage of your experience, and applies to us, as your adviser.

So what does it mean for you? TCF should ensure that you are treated fairly at every stage of our dealings with you .

At Worldwide, we are committed to offering our customers high standards of service. We are passionate about supporting the Financial Services Authority initiative ‘Treating Customers Fairly’.

Working with you we both have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.